<aside> 💡 This troubleshooting guide is specifically for the macOS version of SnipNotes.

</aside>

If you receive an error message stating that the database cannot be opened when launching SnipNotes, please try the following steps to resolve the issue:

1. Open the Terminal app on your Mac

   • You can find it in Applications > Utilities, or use Spotlight (⌘ + Space) and search for "Terminal"

2. Copy and paste the following command into the Terminal:

   sudo chown -R $(whoami):staff ~/Library/Group\\\\ Containers/7T8DYS43CJ.de.lisczyk.felix.SnipNotes/
   

3. Press Return (↵) to execute the command

4. When prompted, enter your Mac's admin password

   • Note: The password won't be visible as you type
   • Press Return (↵) after entering your password

5. Close the Terminal

6. Restart your Mac

7. Launch SnipNotes again

If you're still experiencing problems after following these steps, please get in touch for further assistance.